Shipping policy
Shipping Policy
Thank you for shopping with KVRVE.
Processing Time
All orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
Shipping Times
Canada
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
United States
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Shipping times are estimates and may vary during holidays, promotions, or due to carrier delays.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with your tracking information.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. KVRVE is not responsible for delays or lost packages caused by incorrect shipping information provided at checkout.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier. If your package is delayed or appears lost, please contact the carrier first. If you require additional assistance, contact us at info@kvrve.com.
International Orders
International customers are responsible for any applicable customs duties, taxes, or import fees required by their country unless otherwise stated at checkout.